Monday, November 2, 2009
KGen Firefox Extension Shows Pages' Potential Keywords
To install, in Firefox go to the KGen Add-on Page and download. After installing and restarting Firefox, to use KGen first browse to a page you want to analyze, then select Sidebar > KGen: Keyword generator from Firefox's "View" menu. The Word List tab shows the keywords with the rankings described above. There is also a Cloud view for a quick graphic representation of the relative strength of the various keywords found. In the Word List view, selected keywords can be copied to your computer's clipboard to paste and use elsewhere.
While the lack of analysis for phrase keywords limits the tool's usefulness, particularly for PPC, I found that useful combinations still suggested themselves by glancing from the top ranked keywords to the actual text of the page under analysis. For SEO purposes, right-clicking on any keyword will open a browser tab suggesting common misspellings and lettter-omissions and -substitutions for the word.
Thursday, October 29, 2009
AdWords Quality Score: Don't Just Look at the Number
According to Google, Quality Score (QS) is "the basis for measuring the quality and relevance of your ads and determining your minimum CPC bid for Google and the search network. This score is determined by your keyword’s click through rate (CTR) on Google, and the relevance of your ad text, keyword, and landing page.” Those last three elements that I've bolded are under your control, and thus ought to be high on your priority list of what you tweak on a daily basis in your accounts. Why? Because higher QS = lower cpc and better ad position = better ROI for you or your client.
I've recently observed, though, that just watching the QS score number on your keywords can lead to unnecessary frustration. You may be diligently putting into practice those things which should result in a higher QS*, yet not see a higher QS number for some of the related keywords. I've noticed recently, however, that in many cases it appears that Google is indeed giving you a boost reward in such cases even though they did not increase the QS number. In quite a few cases, after QS optimization, I've seen ad position rise (at the same bid level) and/or CPC go down, while the QS remained the same. Another indicator I've observed of post-optimization bump is a sharp drop in minimum first page bid for a highly competitive keyword.
So why didn't the QS go up in these cases? I believe that part of the reason is that QS is a 10 point scale. It's possible that you could be getting real credit from Google for optimization that isn't quite big enough yet to bump you all the way up to the next whole QS point. I suspect that if QS were expressed to one decimal point, you might in such cases see something like QS going from, say, 5.2 to 5.4.
The lesson in this is if you put a good amount of effort into making a relevance flow from keyword to ad to landing page, don't write off your efforts if you see no consequent increase of QS over the next several days. Be patient and wait for data to accumulate. Did the associated ad start to rise up the page at the same bid level? Has the CPC of the keyword been trending downward for the same or increased number of clicks? If yes, then it is likely that you got your reward, even if the QS number doesn't immediately show it.
*The linked post is a bit out of date (was posted when Google QS was "poor - good - great" instead of 1-10), but most of the tips are still relevant.
Thursday, October 1, 2009
Classic Misuse of Dynamic Keyword Insertion
Next time I'm looking to buy cancer balls, I'll know where to go for the best deal!
How does this happen? How could Google be showing me an ad for something so far from what I was searching for (resources about testicular cancer), let alone something this vendor almost certainly does not have for sale? It's not Google's fault, unless you want to blame them for offering a powerful feature that's too easily misused. That feature is Dynamic Keyword Insertion (DKI). I won't go into all the details of how it works (but here's a great post about it), but the quick explanation is that DKI allows you to automatically insert into an ad whatever keyword in the list of keywords associated with the ad most closely matches the keyword searched for.
Used in highly-targeted situations, DKI can be a powerful and effective tool for increasing both click-through rate (CTR) and conversions. You are reflecting back to the searcher exactly what she was looking for.
The oddball result that was shown above came up because the advertiser simply created a very generic "one size fits all" ad and then dumped a huge amount of (probably broad match) keywords into it. This is the laziest form of pay-per-click advertising.
So the Nextag.com example above is funny, but is there any real harm done?
First, I doubt there is any such product as "cancer balls" (at least, I hope not). A click through on the ad takes you to a page of various products that have both "cancer" and "balls" somewhere in their description, but what is the likelihood that any of these are what someone searching for "ball cancer" is looking for?
Second, this is a waste of the advertiser's money in so many ways, as well as a complete misunderstanding of the value of pay-per-click advertising. Inevitably the advertiser is paying for a lot of clicks from people who have no possibility of becoming a converted customer. Pay-per-click is one of the most efficient and cost-effective forms of advertising ever invented, but only because it allows you to narrowly target a niche market of people who are already actively looking for what you have to offer. What Nextag.com has done is the equivalent of throwing spaghetti against the wall to see how much sticks. In the case of both spaghetti and real customers, the answer is: not much.
Last, this kind of advertising can result in a negative backlash against your brand. Consumers will learn quickly that they can't trust your ads to take them to what they actually want.
By the way, if you've spent any amount of time watching pay-per-click ads, you've probably spotted the all-time worst offender of slinging out these kinds of meaningless ads. I won't embarrass them here publicly, but if you're taking aim at a certain big box discount retailer, you probably just hit the _____. ;-)
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Tuesday, July 14, 2009
Google vs. Bing: Quo Vadis* Small Advertiser?
Fred Aun at clikz.com reports an observation that Microsoft's re-branded and overhauled search engine Bing seems to be going after "quality" rather than quantity of PPC ad displays. In a test of keyword searches, Bing consistently showed fewer (and subjectively, more relevant) ads on the front page as compared to live.com (Microsoft's previous search engine). Aun's conversations with Microsoft's Bing representatives led him to believe that this is intentional as Bing seeks to differentiate itself from Google (as a "decision engine" as opposed to just a "search engine").
Aun quotes an AdGooroo report that hails Microsoft's decision as "a boon for paid search advertisers, who have far less competition to deal with." But who's getting the boon? Apparently it's the big guys; Microsoft brags about adding Dell, Sears, Hotels.com, Marriott and Home Depot to its roster of advertisers. Fewer slots on the front page means the front page goes to those with pockets deep enough to buy their way on.
This would seem to imply that the advent and initial (relative) success of Bing** means that Google AdWords is even more important for the small advertiser. Correction: the smart small advertiser, the one who knows what he's doing (or is smart enough to hire someone who does) will be working even harder at getting Google right. Yes, it's much harder to get to the top in Google because of the number of competitors, but the good news is that Google is still the place where, like the young American child told anyone can grow up to be President, anyone willing to put in the effort and educate themselves to be better than the competition can still rise to the top.
*Quo vadis is Latin for "where are you going?"
**Microsoft's share of the search engine market increased from 0.3% to 6.5% after the introduction of Bing. It remains to be seen if this will maintain or increase, or if it is similar to Wolfram Alpha's impact ("let's look at it because it's new, but then back to Google").
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