Google's Sidewiki: The Only Thing to Fear Is...Not Much?

Proving once again that it is the Santa Claus of the Internet, Google last week announced yet another free toy: Google Sidewiki. Sidewiki is an addition to the Google Toolbar (so far only for Firefox and Internet Explorer) that allows anyone to leave comments and links on any web page anywhere on the Internet. The comments appear in a left-hand slide out that can be opened and shut either from the toolbar or by a small handle icon that appears on pages when you have the toolbar active. This video shows it in action:

This morning Sean Carton of ClikZ ruminated over the possibilities and pitfalls of Sidewiki for businesses and marketers. On the fear side, Carton asserts that this is one more giant leap toward complete loss of control by marketers over their message. That has certainly been true for some time now; do something that pisses off consumers and it will be all over social media, blogs, forums, and product review sites. Sidewiki significantly ups the ante, however, in that now those comments can appear right on your own web site, and there is nothing you can do to stop or block them. (Actually, that's not completely true. One commentor on Carton's post said that he had successfully used an SSL certificate to block Sidewiki. This has some backfire potential, however, as a Sidewiki user visiting a site so blocked may have suspicions about what the site is trying to hide.)

Two things occur to me that are not brought up in Carton's post:

1. It is not yet clear how widespread Sidewiki usage will be. How many people will actually bother to install it (and have to take on the Google Toolbar if they don't already have it)? And among those who do install it, how many will form the habit of using it and checking it regularly? I'm a Google toy addict who installed Sidewiki the moment I heard about it, but even I forget about it most of the time I'm surfing.
2. Marketers who have already gotten over the fact that you can't hide anymore--and better yet have embraced the idea--should welcome whatever community does end up using Sidewiki with open arms, viewing this as one more channel for valuable listening and interaction. Google has put in place some safeguards to try to minimize spamming and abuse (comments can be voted up and down, and there is an easy link to report abuse), but it remains to be seen how effective they will be.

Finally, here's an example of a Sidewiki post I just did. Recently my family enjoyed a wonderful weekend on Bald Head Island off the coast of North Carolina. While there I capture a number of videos of the island's gorgeous sights with my iPhone and uploaded them to YouTube. I was able to embed one of these YouTube videos (of pelicans flying over the surf) as a Sidewiki at the home page of BaldHeadIsland.com, the web site of the island's prime vacation home developer. If you have Sidewiki installed, go to BaldHeadIsland.com and view my brief video.

In fact, I love Bald Head Island and its scenic beauty so much, I'll even share my video with you if you don't want to install Sidewiki. Here you go:

TwitBlock: Best Tool Yet for Fighting Twitter Spam

It was inevitable: as fast as Twitter became the fastest-growing social media outlet, it also became a primo target for Internet spammers. Most people I know on Twitter who use it regularly have said that they've noticed a sharp uptick in the amount, persistence, and outright obnoxious-ness of Twitter-spam in the past couple of months.

It used to be that most Twitter spam was generated by over-eager but (relatively) honest Internet marketers simply trying to build as large a following as possible as fast as they could by following as many people as they could, regardless of any possible real relationship with those people. The next and more annoying wave of such spam came as various robots and apps were developed that auto-followed people based on keywords they had tweeted. The latest wave has two characteristics: the pornographers/prostitutes have found Twitter, and auto-generated Twitter accounts (the ability to create dozens or even hundreds of accounts from which to launch spam attacks).

Twitter spam has reached a volume level where I've seen people quitting Twitter because of it. Until now, cleaning spammers out of your follower list was a laborious process, made horrible by the clunkiness of Twitter's following listings. But no more.

Twitblock (http://www.twitblock.org) to the rescue. TwitBlock uses a combination of several red-flag factors to evaluate any Twitter account for possible spamminess, assigning it a spam score. The higher the score, the more likely the account is a spammer. TwitBlock's simple interface gives you two key functions:

1. Right on the homepage, you can enter any individual Twitter account name to get its spam score. You can even enter your own, and then tweet your score (assuming you haven't been tagged as a spammer!)
   
2. To see the real power of TwitBlock, log in using your Twitter account. TwitBlock will scan all your followers and then display them by their spam score, worst offenders at the top.
   

You can block accounts you believe to be spam right from the TwitBlock listing with one click. TwitBlock wisely advises you to block carefully, and allows you to see the rationale behind their analysis before you decide. (TIP: right-click the analysis link and open it in a new tab or window; if you open it in the same and then go back, you have to wait for TwitBlock to rescan your list.)

A very nice feature of TwitBlock is that user blocks are figured in to the spam score. Thus you're blocking serves the whole TwitBlock community. To balance this, you can also mark any account as "not spam" (TwitBlock acknowledges that it is possible for an account to have a high spam score but not really be spam. For example, some automated Twitter services have very "bad" follow-follower ratios--because they don't need to follow back anyone--but provide a useful service.) TwitBlock claims that, so far, this system has not been "gamed," but promises they will be diligent in watching for that.

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